Reporting a Stolen Amazon Package

How to Report a Stolen Package on Amazon: Your Guide to Package Security

Online shopping has made our lives easier, but package theft is a growing concern. If you’ve had a package stolen from your doorstep, you’re not alone. In this comprehensive guide, we’ll walk you through the steps to report a stolen package on Amazon and protect your future deliveries.

Why Report a Stolen Package on Amazon?

Reporting a stolen package is essential for several reasons:

  1. Recovery: Reporting increases the chances of recovering your stolen package.
  2. Prevention: Reporting helps Amazon identify vulnerable delivery areas, allowing them to take preventive measures.
  3. Refunds and Replacements: Reporting ensures you receive refunds or replacements for the stolen items.
  4. Security: By reporting, you help secure your neighborhood from potential theft.

Now that you understand the importance of reporting stolen packages, let’s dive into the process.

How to Report a Stolen Package on Amazon

To report a stolen package on Amazon, follow these steps:

  1. Log into Your Amazon Account: Start by logging into your Amazon account.
  2. Go to “Your Orders”: Click on “Your Orders” at the top right of the page.
  3. Locate the Stolen Package: Find the order with the stolen package.
  4. Click “Problem with Order”: On the order page, click “Problem with Order.”
  5. Select “Where’s my stuff?”: Choose the “Where’s my stuff?” option.
  6. Describe the Issue: Provide a detailed description of the theft, including date, time, and any additional information.
  7. Submit Your Report: Click the “Submit” button to send your report.

Frequently Asked Questions (FAQs)

Q1: Can I report a stolen package if I didn’t see the thief?

Yes, you can still report the theft even if you didn’t witness it. Provide any information you have about the incident.

Q2: Will I get a refund or replacement for the stolen package?

Amazon typically offers refunds or replacements for stolen packages, but the process may vary.

Q3: How long does it take for Amazon to resolve a stolen package report?

The resolution time can vary, but Amazon aims to address stolen package reports promptly.

Q4: What can I do to prevent package theft in the future?

Consider using Amazon Lockers, security cameras, or requiring a signature for deliveries to prevent future thefts.


Reporting a stolen package on Amazon is an important step in protecting your online orders and helping Amazon enhance its security measures. By following the steps outlined in this guide, you not only increase the chances of recovering your stolen items but also contribute to a safer shopping experience for all Amazon customers.

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *