Are you an avid Amazon Prime Video user but facing issues while logging in? You’re not alone! Amazon Prime Video is a popular streaming platform that offers a wide range of movies, TV shows, and original content to its subscribers. However, sometimes users face difficulties in accessing their accounts, which can be frustrating. In this article, we’ll provide you with a step-by-step guide on how to log in to your Amazon Prime Video account, and also address some common questions and concerns.
- How to Login to Amazon Prime Video?
- Common Login Issues and Their Solutions
- How to Reset Your Amazon Prime Video Password?
- How to Change Your Amazon Prime Video Login Credentials?
How to Login to Amazon Prime Video?
Logging in to Amazon Prime Video is a simple and straightforward process. Here are the steps you need to follow:
Step 1: Open your preferred web browser and go to www.amazon.com/primevideo.
Step 2: Click on the ‘Sign in’ button located at the top right corner of the screen.
Step 3: Enter your Amazon email address or mobile number associated with your account.
Step 4: Next, enter your Amazon Prime Video password in the ‘Password’ field.
Step 5: If you have two-factor authentication enabled, enter the code you received on your registered mobile number or email address.
Step 6: Click on the ‘Sign In’ button, and you’ll be redirected to your Amazon Prime Video account homepage.
Common Login Issues and Their Solutions
Sometimes, users might face issues while logging in to their Amazon Prime Video account. Here are some common issues and their solutions:
- Forgot Your Password: If you have forgotten your Amazon Prime Video password, you can easily reset it by clicking on the ‘Forgot Password’ link on the login page. Follow the instructions provided to reset your password.
- Incorrect Email Address or Password: Double-check your email address and password before logging in. Make sure that you’re entering the correct details.
- Two-Factor Authentication: If you have two-factor authentication enabled, make sure you’re entering the correct code you received on your registered mobile number or email address.
- Account Locked: Your Amazon Prime Video account may get locked if you’ve entered the wrong password multiple times. In this case, wait for a few minutes and try again.
How to Reset Your Amazon Prime Video Password?
If you have forgotten your Amazon Prime Video password, here’s how you can reset it:
Step 1: Go to the Amazon Prime Video login page and click on the ‘Forgot Password’ link.
Step 2: Enter your registered email address or mobile number associated with your account.
Step 3: Amazon will send you a verification code on your registered email address or mobile number.
Step 4: Enter the verification code on the next screen.
Step 5: Create a new password and confirm it.
Step 6: Click on the ‘Submit’ button, and your new password will be saved.
How to Change Your Amazon Prime Video Login Credentials?
If you want to change your Amazon Prime Video login credentials, follow these steps:
Step 1: Go to the Amazon website and log in to your account.
Step 2: Click on ‘Account & Lists’ at the top of the page.
Step 3: Click on ‘Login & security.’
Step 4: Click on ‘Edit’ next to ‘Password’ or ‘Edit’ next to ‘Email.’
Step 5: Follow the instructions provided to update your login credentials.