How to make an Amazon return at Whole Foods Market
This short guide shows how they can start a return on the Orders page and drop the item at a nearby store with almost no prep.
The process begins on Amazon.com or in the app under Your Orders. They choose a drop-off and pick a kitchen-style foods market location when available.
After selection, a QR code arrives in-app and by email. The code is scanned at the Pickup & Return desk or at a self-service kiosk. No box, tape, or label is needed.
Options include a staffed Amazon Counter or a kiosk. Refunds usually post within a few hours and can be tracked on the Orders page, so they know what to expect.
Readers will learn how to find a nearby store, confirm typical hours, and choose the best option for a fast, online convenient way to complete their return when they have the item and code ready.
What to know before starting an Amazon return at Whole Foods Market
Before heading to a store, know the simple items you’ll need to bring for a drop-off. This saves trips and reduces time spent waiting at the desk or kiosk.
No box, tape, or printed label required. Customers only need the eligible item and the digital QR code from the Orders page or email. Staff or the kiosk will handle packaging and any on-site labeling.
- Pickup & Return desk: Most stores place this near the entrance for easy staff assistance.
- Self-service kiosk: Scan the QR code, follow prompts, get a printed label, and drop the package in the bin.
- Amazon Counter: Available in some locations for full assisted service if they prefer human help.
“Bring the item and your QR code; the store handles the rest.”
| In-store option | Best for | What to bring |
|---|---|---|
| Pickup & Return desk | Quick staffed hand-offs | Item, QR code |
| Self-service kiosk | Fast self-checks and label print | Item, QR code, phone |
| Amazon Counter | Fragile items or questions | Item, QR code |
Tip: They can drop multiple items from one order. Knowing which option a specific store provides—desk-only, kiosk, or Counter—helps them choose the fastest route on arrival.
Step-by-step: Make an Amazon return at Whole Foods Market today
Open Your Orders, find the purchase, and tap Return or replace items to get started. They choose the correct item and pick the refund type that fits—either an Amazon balance credit or a refund to the original payment method.
When drop-off choices appear, they select Whole Foods Market as the location if it is available for that product. Availability depends on size, weight, and product options.
After selecting the store, a scannable code is sent in the market amazon app and via email. Taking a screenshot or saving the code in the app speeds up the in-store process.
At the store, go to the Pickup & Return desk or use the self-service returns kiosk. An associate can scan the code and take the item, or they can scan, follow prompts, print a label, and place the package in the bin.
“Bring the item and the QR code for the fastest handoff at the pickup desk or kiosk.”
Once accepted, refunds usually post within several hours and can be tracked on the Orders page. Repeating the scan flow for multiple items keeps each item linked to its own tracking and refund.
whole food amazon return hours: when desks, kiosks, and Counters operate
Many stores list in-app service times, so a quick check can save travel and waiting time.
Amazon Returns Kiosk: The kiosk usually follows regular store hours, so customers can drop off an item any time the location is open. This makes self-service convenient for quick exchanges.
Amazon Counter assisted returns
Counter hours often run 9am–9pm on weekdays and 9am–7pm on weekends, though exact times vary by store. Examples include the Whole Foods Market at 214 3rd St, Brooklyn, and 1551 3rd Ave, Upper East Side, which list both kiosk availability and these Counter schedules.
Pro tip: verify today’s hours
Check the Whole Foods Market or Amazon app before leaving. Stores may change hours for holidays or events, and the Counter may close earlier than the kiosk.
| Service | Typical schedule | Best for |
|---|---|---|
| Returns kiosk | During store hours | Fast, self-service drop-offs |
| Amazon Counter | Weekdays 9am–9pm; weekends 9am–7pm (varies) | Assisted help for fragile or complex items |
| Pickup & Return desk | Aligned with store hours | Staffed hand-offs and quick scans |
“Confirming hours in the app reduces the risk of arriving after the service window has ended.”
If times are tight, calling the store can confirm the kiosk and Counter are operating. For time-sensitive refunds, plan a visit during Counter hours to get staff support if needed. Remember to in-store pre-enroll online if the option helps speed the process.
Drop-off options and what to bring to the store
Choosing the right in-store option keeps the drop-off quick and stress-free.
Using the in-store Pickup & Return desk with your QR code
Bring the item and the QR code shown in the app or email. An associate will scan the code, confirm the details, and take the item.
This is ideal for customers who prefer staff help or need a quick verification.
Self-service kiosk flow
The kiosk sits near the desk at many locations. They scan the code, answer simple prompts, and the machine prints a label.
After attaching the printed label, they drop the package in the designated bin. The kiosk is efficient for a fast, solo process.

Amazon Counter: assisted pickup & returns service
The Counter offers guided service from store staff. It’s best for fragile or complex items when they want human assistance.
What’s not required
Customers do not need a shipping box, tape, or a printed label for eligible items. The store handles packaging and labeling.
“Bring the QR code and the item; the team handles the rest.”
- Multiple items are fine—repeat the scan for each QR code so each item is tracked.
- Keep phone brightness up and the code visible to speed scanning.
- Confirm the refund type in the app before arrival to make drop-off faster.
Finding a nearby Whole Foods Market for Amazon returns
Searching by ZIP in the apps reveals which local stores list assisted and self-service return amenities.
Locate stores in the Amazon or Whole Foods Market app using your ZIP
They enter a ZIP code in the market amazon app or the Whole Foods Market app to see nearby store options.
The app shows whether a location offers “Amazon Returns,” an “Amazon Returns Kiosk,” or an “Amazon Counter.”
Saving a preferred store speeds up future trips and makes the online convenient way to access a code and directions.
Examples: store amenities that indicate returns availability
Store pages list amenities and services like delivery, pickup, and assisted pickup & returns service.
- Amazon Returns Kiosk: self-service during store hours for quick drop-offs.
- Amazon Counter: staffed help, often weekdays 9am–9pm and weekends 9am–7pm at many locations.
- Pickup & Return desk: staffed hand-offs for standard items and scanned codes.
Examples in New York—214 3rd St, Brooklyn and 1551 3rd Ave, Upper East Side—list these amenities on their store pages. Checking the app prevents arriving at a store that lacks the service they need, especially when returning multiple items.
“Confirm the store’s listed amenities in the app before you go to ensure the in-store option matches your plan.”
Make your return smoother right now
A quick app check and a saved QR code turns a stop at the store into a two-minute task. They should confirm the chosen location in the market amazon app. and save the in-store code so reception or timeouts don’t slow them down.
Before leaving, they pick the correct item in orders and choose the refund type. Bringing the phone, the item, and no extra box speeds the process at the Pickup & Return desk or the Amazon Returns Kiosk.
For multiple returns, group items and screenshots of each code. Head straight to the desk or kiosk, keep phone brightness up, and then watch orders for the refund. This simple prep makes amazon returns and pickup amazon visits fast and predictable.



